Skinny Care over the holiday period

A heads up for all Jump Delivery partners that Skinny Care (the Skinny Helpdesk on 0800 475 4669) will be operating a bit differently during the coming Christmas/ New Year holiday period. We don’t expect you as one of our delivery partners to ever have to use this number, but it could be helpful that you know about this change in case any of your Jump customers ask you.

Skinny Care will only be available via Chat on the following dates:

26, 27 and 28 December 2021

2, 3 and 4 January 2022

The Care Team will be closed on Christmas Day and New Year’s Day. Otherwise they will there to help during normal hours:

Monday to Friday: 8:00am – 7:00pm (support available via Chat or Facebook only)

Monday to Friday: 9:00am – 5:30pm (support available via Phone)

Weekends and public holidays: 9:00am – 5:30pm (support available via Chat or Facebook only)