Desktop signup problems are expected to be resolved by the weekend

The Skinny Jump team has been able to replicate the issues raised by partners today and has assigned a Priority One brief to the website developers. This means that issues could be resolved within 24 hours, but are more likely to take a couple of days, given current workloads.

These issues have arisen as a direct result of moving to the universal login. Please be patient; if this is creating problems for your team in signing up new customers, you are welcome to suspend signups until this is resolved, or alternatively, you can use the App for new signups.

Author: Laurence Zwimpfer

I am committed to supporting the development of New Zealand as a digitally included nation, where everyone has equitable opportunities to benefit from the digital world.

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