We have been progressively reducing the Jump modem re-supply triggers for Jump delivery partners in an effort to reduce the number of modems in the pipeline (we define the pipeline as the period between order placement and allocation to a customer).
The Jump modem pipeline currently includes 2364 modems and we would like to tighten this up. These modems have a combined value of over $350,000 and with the move to the new Smart Modem 2, this value will increase.
One of our strategies is to start reassigning modems that are no longer needed by partners. My recent post refers to this.
Our other strategy is to progress towards a ‘just-in-time’ approach, to avoid large numbers of modems being held by partners, sometimes for many months.
Re-supply trigger levels have historically been set at between 6 and 12, depending on the turnover. We are now progressively reducing these to match the average number of modems issued by each partner within a two-week period. With the current modem supply delays, this should provide up to two weeks for new supplies to arrive.
This does assume that your Jump modem registers are up to date; this does require careful attention to ensure that Jump Profile forms are completed for every modem issued.
Partners can identify their re-supply trigger in cell G2 of their Jump GSheet.
Digital Inclusion Alliance Aotearoa 