A few weeks ago I posted about what might happen to the home-delivery Jump service once we moved to Level 2. I suggested that this really is in your hands as our delivery partners; we hope that you can continue offering assistance with Jump signups and progressively move back to delivering the modems as well. But there is no panic. We realise tomorrow is a new day and for many of you, your first day back in your premises after nearly two months. While I would like to think that Jump signups are on your priority list, I suspect your managers (and their managers) might have other priorities, like managing social distancing and keeping all your surfaces clean. So, as I mentioned in my previous post, we will continue to provide the home delivery option. This means you can continue to help sign people up in your communities and we will courier the modem to them. However, if you are willing to recommence with local modem deliveries, do let us know at jump@diaa.nz and we will turn on your auto-restocking trigger.
Just one important thing to remember, if you are issuing the modem, please complete the Stepping UP Profile Form. If you want us to send the modem please complete the Jump Application Form.
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