Can the delivery address for the modem be different to the customer’s address?

The short answer is yes.  In fact this has become such a common request during the COVID-19 lockdown that we have added an extra field in the Application Form to cover this situation.  Applicants must still enter the address where they intend to use the Jump modem, as we need this to verify that they do have Skinny wireless coverage, but we have added an optional field as a preferred delivery address.

There are many different circumstances where people may choose a different delivery address, but one of the most common has been in rural communities where gates are locked or there is no delivery letter box.  To make life easier for the courier, people in these situations have suggested a more accessible address belonging to a family member or friend.

Author: Laurence Zwimpfer

I am committed to supporting the development of New Zealand as a digitally included nation, where everyone has equitable opportunities to benefit from the digital world. View all posts by Laurence Zwimpfer