Can one person apply for Jump modems on behalf of someone else?

The short answer is yes, but when we receive more than one Jump application from the same email address, this raises a flag in our system for us to investigate further.   In a number of cases we have received a separate email from a representative of an organisation checking out that this is OK.  For example, one situation involved a small retirement village, and another, special housing for people with disabilities.  In both cases, an administrator or support person was preparing the applications on behalf of the people they were caring for.  But as the people are living in separate accommodation and will be responsible for managing their own Skinny accounts, we are happy to supply individual modems.

However, when it comes to activating the modems and setting up Skinny accounts, individual emails will be required for each user. This email and password must be accessible by the person who will be responsible for topping up the Jump account each month.  Normally this would be the person who is using the Jump service, but we have encountered situations where children are taking responsibility for setting up (and paying for!) Jump internet connections for their elderly parents.

Author: Laurence Zwimpfer

I am committed to supporting the development of New Zealand as a digitally included nation, where everyone has equitable opportunities to benefit from the digital world.

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