Good news stories

We are on the lookout for good news stories.  We publish these in our Annual Report and they provide incredibly important feedback to our funders.  So, we are seeking your help in identifying some good news stories – anything from the last 12 months, for any of our programmes – Stepping UP, DORA and Digital Banking, Digital Wellbeing and of course, Jump.  Our particular focus is to profile some individuals who have participated in one of our digital inclusion programmes and who is willing to share their story (and a photograph).

With the extension of the Jump criteria on 25 March 2020 to include more groups of digitally excluded people, we are particularly interested in a diversity of stories from different digitally excluded groups:

  • Māori
  • Pacific Peoples
  • People in social housing
  • families with low incomes
  • People in rural communities
  • Unemployed people
  • People with low literacy skills
  • People with disabilities
  • Migrants and refugees
  • Offenders and ex-offenders
  • Seniors

We have a journalist who is helping us and she is happy to interview people directly, but we need your help with introductions please.  Please email me,  laurence@diaa.nz ,with any suggestions.

What happened to the Jump Participant GDoc Registers?

Things changed on 25 March (not just the Covid-19 lockdown!) with the expansion of the criteria for Jump.  When we introduced the home-delivery option (that has now reached nearly 4000 people), we abandoned the Kawa of Care form that we used to update the Jump registers in GDocs and replaced this with a Stepping UP Profile form which is to be used by partners when issuing Jump modems.  We also plan to progressively use this for other DIAA digital inclusion programmes, to create a more comprehensive picture of the people who are participating.

For the home-delivery Jump option, we created a new form (Skinny Jump Application Form), based on the Stepping UP profile form, but with some additional contact information, such as a physical address so that we can check Skinny Jump coverage and courier modems to applicants.

For modems issued by partners, we are continuing to update the individual partner Jump register GDocs, using information captured in the Stepping UP profile form, but we are only including name and date information (linked to IMEI and BB numbers).  The remaining data is consolidated in a national database where we can analyse the profile of people participating.  The advice we received from privacy lawyers was that we were exposing ourselves and our partners to possible privacy breaches by recording participant details in a GDoc that could be easily shared and copied.

Our main reason for maintaining the individual partner GDocs is for stock control purposes, so that we can re-issue modems as required. Partners are welcome to continue to have access to this if they find it helpful.

Libraries invited to participate in digital inclusion survey

A new library research initiative by the Equity Through Education Research Centre at Massey University is underway and library managers and staff throughout New Zealand are invited to participate.  The research seeks to investigate the role of public libraries in promoting digital inclusion and overcoming the digital divide.

We encourage all DIAA library partners delivering Stepping UP or JUMP programmes to participate in these surveys:

Library staff survey: https://www.surveymonkey.com/r/LXJGTY7

Library Managers’ Survey: https://www.surveymonkey.com/r/HRKDVMK

The research is being conducted by Dr Maggie Hartnett, Associate Professor Mandia Mentis, Associate Professor Alison Kearney, Dr Lucila Carvalho, and Dr Philippa Butler. Any questions about the research or about this survey should be referred to Maggie Hartnett, at m.hartnett@massey.ac.nz.

Stepping UP Activity Reports

In the transition to DIAA, we have dropped the ball with respect to the Partner Stepping UP Activity Reports.  The reports for Term 2 should have been distributed during the July school holidays.  We are remedying this situation and expect to have Term 2 reports to you shortly with Term 3 reports scheduled for the next school holidays (first two weeks of October).