Coverage review finds 18 more families who can now get Jump

Thank you to partners who make the extra effort to complete a Profile Form for customers who are unable to get Jump because of limited coverage or capacity on their cell tower.

We have just re-checked coverage for applications received in recent months and discovered 21 out of 42 now have coverage. 3 of these asked us to cancel their application if they were not in coverage, while 18 gave us approval to contact them should things change.

So that is what we have done this morning – sent 18 emails to these customers. Two bounced because of bad email addresses, but nothing much we can do about that.

This is the content of the email template that we used to send these messages:

Kia ora {{ First Name }} Good news!  Your address now has Jump coverage.  If you are still interested in this service, please contact your nearest Jump Delivery Partner – you can find nearby partners by typing your address into the Skinny Jump Address Checker. The details we have for your application on {{ Timestamp }} are:{{ First Name }} {{ Last Name }}{{ Street address (where Jump service is required) }}{{ Suburb }}{{ City or Town }} {{ Post Code }}E: {{ Email Address }}M: {{ Contact phone number }} Best wishes DIAA Jump Operations

So if someone turns up saying ‘Hey, I am now in coverage’, please sign them up. The partners involved with this mailout are listed below. When I work out how to include a cc copy in Mail Meteor, I’ll include relevant partners in future mailouts.

Timaru Library
Rotorua Library
Glenfield Library
Hastings War Memorial Library
Hastings War Memorial Library
Te Paataka Koorero O Takaanini
Te Atatu Peninsula Library
Manukau Library
Napier Library
Papakura Library
Te Papanui Enderley Community Centre
Manukau Library
Naenae Community Library
Kerikeri Procter Library
Rotorua Library
Mt Roskill Library
Te Kuiti Community House
Dannevirke Library
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Author: Laurence Zwimpfer

I am committed to supporting the development of New Zealand as a digitally included nation, where everyone has equitable opportunities to benefit from the digital world.

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