Urgent Alert affecting Skinny Jump

8am: Tuesday 2 May 2023

Spark is currently experiencing system issues and is working quickly to find a fix. Whilst this is ongoing, the Skinny Jump App, the Jump Dashboard and the Address Checker are offline. At this stage, we don’t have a timeline for the fix.

Our suggestion is that all partners temporarily suspend any Jump signups until this is resolved.

Author: Laurence Zwimpfer

I am committed to supporting the development of New Zealand as a digitally included nation, where everyone has equitable opportunities to benefit from the digital world.

4 thoughts on “Urgent Alert affecting Skinny Jump”

  1. Pingback: Skinny Jump still offline – Digital Inclusion Alliance Aotearoa

  2. Hi there
    This morning myself and a work colleague experienced this, our solution was to take down their details and add them to our “waitlist”. Once everything is fixed we will contact them 🙂 and proceed as normal.

    Like

    Reply
  3. Pingback: This seems to be taking longer than expected – Digital Inclusion Alliance Aotearoa
  4. Pingback: Back in business – OK to proceed with Jump address checker and signups – Digital Inclusion Alliance Aotearoa

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