New link for signing customers up for Jump

The change to a universal login this week has resulted in a new URL for the sign-up web page. This has confused a number of partners, who (sensibly) keep a link to the Jump sign-up page as a shortcut on their desktops. It is important to update the link on any desktops where you sign customers up.

The new link is:

This takes you to a page that looks like this:

Note that for new customers, you have to scroll down below the Facebook and Google logos to find: “Don’t have an account? Register “. Some partners have reported that they can’t see the ‘Register’ link on this screen; it appears to get covered up by the Facebook and Google logos. This fault seems to be browser dependent, so do let us know if this happens for you and tell us what browser and what device you are using. We’ll pass this on to the web developers. Clicking on ‘Register’ takes you to this page:

Note also the more stringent requirements for the password. Partners familiar with the Jump App (as most are) will recognise this.

Author: Laurence Zwimpfer

I am committed to supporting the development of New Zealand as a digitally included nation, where everyone has equitable opportunities to benefit from the digital world.

3 thoughts on “New link for signing customers up for Jump”

  1. HI Laurence

    Dumb question…what’s the new link for? I currently go into the Skinny website and then select the Jump Sign Up Profile form when signing new customers up to the Skinny Jump service. Is the new link to sign new customers up to the Skinny app?

    Sorry for my abject stupidity.

    Thanks Bron Williams Library Manager Mackenzie Community Library Kirke Street Fairlie 7925 036858560


    1. As ‘they’ say, Bron, no question is a dumb question. What you are doing is absolutely fine. My message was really targeted at partners who had added a shortcut to their desktop that was taking them to the old URL. Just one thing to note, the Profile Form is a DIAA form on our Stepping UP website. This is totally separate to the Skinny site where customers set up their Jump accounts and where they go to top up their accounts.


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