We regularly receive inquiries about whether community groups such as toy libraries, scout groups, rowing clubs etc. are eligible for Skinny Jump. I can understand that a low cost pre-pay service such as Jump would suit the needs of many community groups, who only require internet access from time to time.
But Jump is a highly subsidised service supported by the Spark Foundation and intended for households that can not afford monthly ‘on account’ internet plans. Eligible groups are clearly identified in Jump promotional material as well as on the Skinny Jump website.
Partners are asked to explain this to any community groups that might apply. We have heard stories from some partners that community groups can be quite argumentative when they are turned down, claiming that other similar groups are using Jump connections. If this is the case, a mistake had been made in issuing modems.
We suggest you ask for details of groups who are claiming to have been provided with Jump modems and by whom so that we can correct this misinformation.