Reminder about Jump Q&A

We have our next Jump Q&A webinar scheduled for Friday 1 October at 9.30am. This is your chance to ask questions of the Spark Foundation and our DIAA team about anything relating to Skinny Jump. Our commitment is to answer all your questions and if we don’t know the answer, we promise to find out.

The only exception unfortunately is the question that is asked most frequently – ‘when will capacity become available on a particular cellphone tower’. The capacity of Spark’s 4G cell towers is continuously under review, and can change day by day, as people migrate to other services and as Spark makes further investment in their infrastructure.

The October Q&A will include some key findings from the customer surveys that DIAA is carrying out with new Jump customers. Tom and Josiah are phoning everyone who connects to Jump (and agrees to be contacted) within 1-2 weeks to find out how they have got on in setting up their Skinny account and getting online. Over the last few months they have contacted over 500 new customers.

To book a place, register here and you will receive an invite to the Zoom webinar.

Author: Laurence Zwimpfer

I am committed to supporting the development of New Zealand as a digitally included nation, where everyone has equitable opportunities to benefit from the digital world. View all posts by Laurence Zwimpfer