I have just received the green light to say that the troublesome modems that had not been provisioned for Skinny Jump should be alright to issue now. The only problems could be with any modems from the batch that were actually issued. The Skinny team is trying to identify any, but partners may also be aware of these. The problem is that the whole batch was reset and this could cause problems for any modems already in use. This will probably mean they have to start the registration process again.
The Skinny team has asked me to pass on their apologies for this disruption – they are just as keen as we are to try and prevent his happening again.