A Jump customer recently asked if she needed a phone jack to use Jump. The answer is no!
Jump is a wireless service that uses the Spark 4G mobile network. Each modem has a unique Sim card, similar to mobile phones, and this manages the connectivity to the Spark network. However, unlike a mobile phone, a Jump modem must be connected to a 230V power supply. But no other wires are needed. The Sim card does the rest.
And this is a good time to remind everyone of the difference between the two wireless connections used with Jump.
- The first is the wireless connection between a digital device, (smartphone, tablet, computer) and the Jump modem. This is the WiFi connection and part of the setup process explains how to connect to the modem’s WiFi (or ask anyone under 40 – this is usually the first question they ask when visiting your home “What’s your WiFi password?”)
- The other is the wireless connection from the modem to the internet; as noted above this uses the same 4G network as mobile phones.
It is these wireless connections that make Jump such a great service, without having to wait for a technician to install new cables.