Today is Shelley’s last day with the Digital Inclusion Alliance after 7 years; ‘new pastures’ is probably not the right phrase as she plans to spend more time in her family horticulture business – blueberries. David, Shelley’s partner, is no doubt secretly delighted to have her back, especially at pruning time!
But Shelley also has other things in mind – she is pursuing further study in sustainability and environmental management. Next time you catch up with her, ask about the UN sustainability goals and how blueberries fit in.
So what is this going to mean for the chatty, friendly voice always willing to help Jump partners and customers solve their problems? Sue and I will do our best to keep everyone happy; I’ll still be posting to this blog and responding to jump@diaa.nz inquiries and Sue will be answering our 0800 phone.
We will be juggling a few extra balls, but that’s not new to either of us. While we’ll miss having Shelley on the team, we know the world doesn’t stand still, so we just have to adapt. However, this is probably a timely reminder to all partners about our we split our Jump workload:
Sue is responsible for Jump training and communications; this includes onboarding new Jump delivery partners, training and supporting staff in Jump processes as well as managing the preparation and distribution of promotional material.
Laurence is responsible for Jump operations (not the technical stuff – Skinny has a whole call centre of people who do this); our primary role in DIAA is to manage the distribution of modems to partners and the recovery of faulty units.
Anyway, enough about us – we’ll leave the last ‘visual’ word to Shelley as she embraces new opportunities with her blueberry business. Go Shelley!
Digital Inclusion Alliance Aotearoa 