With talk of a modem stocktake, you are probably wondering why Christmas has come early this year. But with temperatures the way they are these days, that is certainly not the case.
What is the case is that our records are increasingly slipping out of sync with your on-the-ground realities.
And how do we know this, you might ask. We have the best and fastest delivery of modems that I can ever remember, but I still get requests from partners that they have run out. When I check their GSheets, I see that they have stock levels above their re-order triggers, so this means a new order has not been generated.
This generally means that some modems are slipping out the door without Profile Forms being completed. I might sound like a cracked record (I have been accused of that in the past), but please make sure all staff issuing modems are completing Profile Forms – this is the only way that we (DIAA) can tell a modem has been issued. That said, I did discover a new issue in a partner’s GSheet this week – some IMEI numbers had been entered more than once, so this of course inflated their apparent stock. Just another good reason for a mid-year sync!
So, back to the point of this post. We are planning a 30 June stocktake.
So, on 30 June there are two ways this can happen: (please don’t do this before then as we will be doing a final update of all partner GSheets on Monday 29th to make sure we have all the Profile Forms entered)
(1) Partners check the number in cell E2 (Actual stock on hand) and if that matches your actual stock, please send an email to jump@diaa.nz confirming the match, or if there is a mismatch, please send us an email with the IMEI numbers of the modems that you are actually holding.
(2) Partners who don’t respond by 6 July will receive a call from the delightful Georgia and Tori, asking you to do a live stocktake. This will also be an opportunity to let us know if there have been any staff changes and who the primary point of contact for Skinny Jump is.
Digital Inclusion Alliance Aotearoa 