From approximately 6:45am on 17-June-2026, there has been an ongoing outage affecting Spark mobile and wireless broadband services – this includes Skinny Jump.
The Spark team is trying to determine if this is isolated to the Auckland region or if other regions are also affected.
While network teams are actively investigating, customer-facing communications (e.g. support messaging and service notices) have been put in place to keep customers informed when they reach out for support – and updates will continue to be shared as more information becomes available.
Digital Inclusion Alliance Aotearoa 