Update on Jump app issue

The Skinny  Jump team has advised that the issue reported yesterday has been found and fixed. They confirmed this by running a test and have managed to successfully progress through (see below)

Step 01: Enter your email addressStep 02: Set a password
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Their advice for Partners/Customers:

  • Close Jump App
  • Check to ensure both app (via Playstore / App Store) and system software are up to date (via device Settings)
  • Reopen app and continue Sign Up process

They also reminded us of other Useful Resources if you encounter problems with the app –  Jump App Cheat Sheet that is available on the SteppingUP website, here.

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Author: Laurence Zwimpfer

I am committed to supporting the development of New Zealand as a digitally included nation, where everyone has equitable opportunities to benefit from the digital world.

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