EDOS to end 30 June 2024

The Ministry of Education’s Equitable Digital Access (EDOS) programme is definitely ending on 30 June 2024. Some were hoping there would be a further extension announced in yesterday’s Budget, as there was last year.

But here is the decision in black and white in the Budget documents:

The Ministry is currently finalising an offer for households that are currently part of the programme and expects this to be finalised next week. In the meantime, any inquiries should be directed to EDOS on 0800 441 844.

What does this mean for Jump customers who have been part of EDOS?

Yesterday, the Skinny Jump team notified all EDOS households with an MOE-sponsored Jump connection that the sponsorship will end in 30 days and their Jump connections will revert to standard Skinny Jump. This will happen automatically unless customers contact Skinny to advise that they wish to terminate their connection.

Customers who want to terminate their service will be encouraged to return their unwanted Jump modem to their nearest Jump partner and this can be processed through our standard modem returns process.

We do not know the details of what the Ministry will be offering other EDOS households, but it could lead to some choosing to switch to Jump. They are of course welcome to do this, subject to normal Jump coverage and eligibility criteria.

Please encourage them to also return any unwanted modems; we can arrange collection and send them for recycling. If it is not a Skinny Jump modem then it shouldn’t be managed through our standard Modem Returns process; please just set them aside and let us know (jump@diaa.nz) so that we can send you a return courier bag or label.

Unknown's avatar

Author: Laurence Zwimpfer

I am committed to supporting the development of New Zealand as a digitally included nation, where everyone has equitable opportunities to benefit from the digital world.

Leave a comment