GMail+ solves dual email issues

At times, a customer’s email address may already be linked to a Skinny service, and signing-up for Skinny Jump will require the use of a different email address.  If your customer uses Gmail, there is a handy solution for utilising their existing Gmail account.

Gmail provides a feature known as ‘plus addressing.’   With this feature, they can add a ‘+’ symbol followed by any word or number of their choice to their email address, and emails will still be delivered to the original Gmail inbox.   For example, if the customer’s email address is mike@gmail.com, they could use:

  • mike+jump@gmail.com
  • Mike+2023@gmail.com
  • mike+skinnyjump@gmail.com

All of these email addresses will reach their inbox, and the Skinny Jump platform (both browser & app) will recognise it as a separate email address from the original.

An extra bonus of ‘plus addressing’ is that it simplifies tracking the origin of spam emails.  By creating a distinct email address for any online account or service, Gmail users can readily determine which website is the source of spam by examining the ‘from’ field in an email they’ve received.  This method allows them to take action to prevent spam and maintain a clutter-free inbox.

So, the next time a customer’s Gmail address is not accepted during the Skinny Jump sign-up process, try adding a + and any word/number that works for them @gmail.com and the verification email will go to their existing Gmail inbox!

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Author: Laurence Zwimpfer

I am committed to supporting the development of New Zealand as a digitally included nation, where everyone has equitable opportunities to benefit from the digital world.

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