Surge in demand for internet could result in more ‘no-availability’ address checks

With the move to Level 4 lockdown, internet service providers have noticed a surge in internet usage. This is not really that surprising, but with the increased loading on the 4G wireless network, this could result in partners having to decline applications from more customers. We hope this is just a temporary issue and that the loading on the network will reduce when we move out of Level 4 lockdown.

All partners should now have supplies of the flyer explaining why some households can not be connected even when others in their neighbourhood can; if you haven’t received any of these flyers please contact us at jump@diaa.nz and we can send you some.

Author: Laurence Zwimpfer

I am committed to supporting the development of New Zealand as a digitally included nation, where everyone has equitable opportunities to benefit from the digital world. View all posts by Laurence Zwimpfer