A few partners discovered that a recent shipment of Jump modems had not been provisioned for Skinny Jump. They did the right thing and completed the Modem Returns forms – this raised the alarm in Skinny and initiated an investigation with the modem supplier, Ingram Micro. They discovered 200 modems had been shipped without being provisioned for Jump. This has now been fixed, so you can proceed in issuing these modems.
I am aware of at least one modem that might have actually been issued – it didn’t have the 30GB loaded. I have been advised that this modem should also be OK now.