We encourage all our partners to hold a ‘demo’ modem. This is useful for training new staff as well as explaining to customers what the different lights mean. You can also explain to customers how to connect their digital devices to the modem using WiFi when they get home and power up their Jump modems.
The modems do come with a lot of different codes and numbers on the stickers, so it is good to point out the WiFi Password, which could be on a sticker on the back of the modem or or the bottom. Some customers do get confused by the ‘Admin’ password and try to use this for their WiFi link, so it is good to highlight this during the setup process.
When you power up the Demo modem, it will connect to the Jump network and the clock starts ticking on your initial 30 days 5GB that is pre-loaded. You do not need to top up your account when the initial 30GB expires, but if you wish to use the modem for other purposes, then it is fine to keep topping it up.
Even after the initial 30GB has expired, the Demo modem continues to be useful to explain the various features and the WiFi password.
Digital Inclusion Alliance Aotearoa 
This sounds like a great idea.
Is it ok to use one of the modems we have on hand, and do we set it up as if we were a customer?
Ann-Louise
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Do use one of the modems you already have, but please complete a Jump Profile form, so that we can recognise this as a modem that has been allocated. You could allocate the modem to Firstname = Jump and Lastname = Demo, or something more creative!
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