I suspect many of you a familiar with the Sunday Star*Times regular column about what’s going up and what’s going down.
From time to time we get “Going Up” feedback from Jump partners and I felt that one we received this week was worth sharing.
This came from a community partner in a rural town that prepares a Skinny Jump Accountability Report for their trustees; this summarised barriers they faced and their achievements.
Not surprisingly, amongst the barriers they identified:
- limited supplies of modems, delaying the delivery of Jump;
- cell tower capacity, limiting the availability of Jump;
- customers with old mobile phones that didn’t support the Jump app;
- incorrect email addresses and forgotten passwords when registering for Jump.
But despite these barriers they reported a stunning achievement:
Completing 529 Jump registrations since March 2020, reaching over 16% of all households in the district!
Overall they summed up their experience with Jump as:
- Skinny Jump has played and will continue to play a vital role in the community.
- With the advancement IT and recently AI, by today’s standards, the ability to have connectivity is inevitable.
- We continue to get positive feedback from the community for they appreciate the time and effort taken during the registering process.
I know other partners provide regular updates to their managers and governance groups. Please keep doing this. One wise manager that I used to work with decades ago encouraged me to budget for ‘promotion’ as part of the project: “What’s the point of good works if no-one knows about it,” he said.