Digital Banking Partner Survey

We invite all our Stepping UP delivery partners to complete a brief online feedback survey.

In collaboration with our Stepping UP partners, we have been actively promoting the digital banking classes for the last 24 months – ever since Kiwibank first announced that they were withdrawing cheque services and closing some branches. Since then, other banks have followed this lead, and now cheques, and an increasing number of local bank branches, are history.

For the last two years, Kiwibank has supported a nationwide tour by DORA, our mobile digital classroom, and working with local partners, over 2500 people have been able to participate in a 2-hour class. TSB has also provided support for digital banking classes in Taranaki during the last 3 months and many partners are now offering digital banking classes on a regular basis.

Kiwibank has extended their support for a further 12 months and we welcome expressions of interest from partners to host a visit from DORA. Please use the Feedback Survey to provide any comments on your experiences to date in offering digital banking classes and any suggestions for reaching even more people in your community.