2025 is rapidly becoming for Jump modems what the late Queen Elizabeth II referred to in 1992 as an ‘annus horribilis‘. In a speech marking the 40th anniversary of her accession to the throne she said: “1992 is not a year on which I shall look back with undiluted pleasure. In the words of one of my more sympathetic correspondents, it has turned out to be an ‘annus horribilis.'”
Now, the Queen was not referring to Jump modems in 1992 – the internet had only recently been invented. She was in fact referring to troubles within her own family.
But we also have troubles within our Jump family. We have reached an all-time low with the supply of Jump modems; it was bad enough during the Covid years when suppliers in China closed their factories and international freight was disrupted.
We currently have 179 Jump delivery partners waiting for just under 3000 modems. 40% of these partners have no stock or almost no stock. So far this year, the supplier (CEVA) is 2000 modems short of their agreed shipment levels (1400 per month).
One of the reasons for the lag is that CEVA is refurbishing modems and while that in itself is a good thing (and good for the planet), it is taking a lot longer than simply provisioning new modems.
We are doing the best we can to prioritise deliveries to partners with no stock or only 1 or 2 modems, so it is more important than ever for partners to make sure their Google Sheet record matches reality.
Check the top of your GSheet for these cells. ‘Actual Stock on hand’ is the number of modems we think you have available for issue, including delinked modems, and this controls your delivery priority; so if this number doesn’t match the number that you actually have, please email jump@diaa.nz the IMEI numbers of the modems you are holding so that we can get your GSheet back in order.
The Queen got through her ‘annus horribilis‘ and lived for another 30 years, so we are hoping to do the same.
Digital Inclusion Alliance Aotearoa 