Reburbished Jump modems making their way back to customers

You might be wondering what happens to all those faulty modems you send back to us for repair. Some are beyond repair and are extracted for recycling, but others are returned to ‘as new’ and are now being distributed with regular shipments to partners. The first batch of 173 refurbished Smart modems were distributed in recent shipments.

You might notice marks on the modem case or other slight imperfections, but don’t be fooled, the inside electronics are in top working condition. Some of us think refurbished modems are in even better condition than new ones. Each has been individually repaired and tested while new ones are often sample tested, resulting in some being faulty right out of the box.

So if you spot a refurbished Jump modem, do tell your customer how lucky they are to not only receive a unit that has been individually tested but also for making a positive contribution to the environment.

Author: Laurence Zwimpfer

I am committed to supporting the development of New Zealand as a digitally included nation, where everyone has equitable opportunities to benefit from the digital world. View all posts by Laurence Zwimpfer