Slow verification code arrival still causing some problems

We had hoped that this problem, which seems to be just impacting Jump customers with Gmail accounts, would sort itself. But it appears not yet.

Anya Kay from East Coast Bays Library in Auckland encountered this problem last week when signing up a new customer with a Gmail account. So she set up a Yahoo email account for her customer, and hey presto, the verification email arrived straight away! Good problem-solving Anya!