We have received feedback from some JUMP delivery partners that they are holding too many modems, while others feel they are not holding enough. Our general rule has been to re-supply when your stocks drop below 5, but for high turnover sites the trigger is set at 10. We now have the capability to set a re-stocking number for each partner, so please do let us know if you have a preference (E: sparkjump@diaa.nz). Your stock level is recorded in cell F4 of your JUMP register. This is based on a calculation of the number of modems supplied, less the number issued (counted by ‘Firstname’ in column B), less the number of returned faulty modems (counted by the dates in column X).
This number can overstate your stock level if you do not record at least the family’s firstname in column B and if for any reason we do not receive the Kawa of Care. So please keep an eye on cell F4 to make sure it matches the number of modems you are actually holding.
Digital Inclusion Alliance Aotearoa 