Vanessa Tedesco from the Fingertip Library in Christchurch alerted me at 8.46am this morning that the Jump address checker was not working. Since then, I have received numerous alerts from other partners.
Usually with issues like this, the software team at Spark is onto it like a shot, and before I can get around to a blog post, the problem has been sorted. But here we are over 8 hours later and when I checked a few minutes ago, the address checker was still not working.
I have been advising everyone who contacted me to use the Skinny Wireless Broadband address checker as a backup.
Skinny Jump uses the same wireless network as Skinny Wireless Broadband customers, so this should be pretty reliable.
I’ll provide an update when Skinny advises me that the Jump address checker has been fixed.
Digital Inclusion Alliance Aotearoa 